We're here to help
Contact us
Have a question about the Ruvely 3.0, your order, or a return? Send us a message and we'll get back to you within 1–2 business days.
Send us a message
Fill in the form below. Adding your order number helps us answer faster.
Message sent
Thank you! We'll reply to your email within 1–2 business days (Monday to Friday).
Before you write, this may already answer your question
When will my order ship?
Orders are processed within 1–2 business days. You'll receive a shipping confirmation with a tracking number as soon as your package is on its way. Shipping is free across the US.
How do I start a return?
Email us within 90 days of delivery with your order number. We'll send you a prepaid return label and refund you in full within 10 business days of receiving your return.
Is the Ruvely 3.0 a medical device?
No. It is a cosmetic body-care device and does not replace medical advice. Please read the safety notes on the product page before first use.